Privacy Policy

This Privacy Policy describes how Cherybag collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Collecting Personal Information

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can be used to identify an individual.

Device Information

Examples: web browser type, IP address, time zone, cookies, pages or products viewed, search terms, and site interaction data.

Purpose: to load the website correctly, improve user experience, and analyze site performance.

Source: collected automatically when you access the website.

Order Information

Examples: name, billing address, shipping address, payment details, email address, and phone number.

Purpose: to process payments, fulfill orders, arrange shipping, send order confirmations, communicate with customers, and prevent fraud.

Source: collected directly from you during checkout.

Customer Support Information

Examples: name, email address, shipping address, and phone number.

Purpose: to respond to inquiries and provide customer support.

Minors

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us to request deletion.

Sharing Personal Information

We share personal information with service providers only as necessary to operate our business and fulfill customer orders. We may also disclose information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use your personal information to provide targeted advertisements or marketing communications that may be of interest to you. This may include analytics and advertising tools that help us understand customer behavior and improve our marketing efforts.

You can opt out of targeted advertising through your browser settings or relevant advertising platforms.

Using Personal Information

We use personal information to:

Offer and sell products
Process payments
Ship and fulfill orders
Communicate with customers
Provide customer support
Send updates, promotions, or offers (where permitted)

Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Cookies

Cookies are small data files stored on your device when you visit our website. We use cookies to improve site functionality, analyze traffic, remember user preferences, and enhance your browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

Do Not Track

Please note that we do not change our data collection practices when we detect a “Do Not Track” signal from your browser, as there is no consistent industry standard for responding to such signals.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page.